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| Info |
 info@vnrecruitment.com |
 +0084 (0)8 382 763 98 |
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| Address |
| Unit 209, 4 Dong Khoi Street |
| District 1, Ho Chi Minh City, Vietnam |
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| Job no: 5823 |
| About the company |
| MNC in electronic products, small domestic appliances and personal care products |
| About the job: |
- Job title
- Reporting to
- Job location
- Salary indication
- Starting date
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: Finance Manager (Service Delivery Manager)
: CFO in Vietnam (foreigner) and Area Manager abroad
: Ho Chi Minh City
: 2.100+ USD (net/month)
: ASAP
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Main Activities: |
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In General:
- In charge of the 3 business units of the company with products for consumer and health markets.
- Apply global Shared Business (SBS) policy and strategy within country/hub
- Operate as Service Delivery Manager country or hub
- Manage stakeholders on country/hub level, particularly local sector / site controllers
- Manage problem resolution and/or escalation processes within area of responsibility
- Support harmonization & innovation
- Liaise with Country CFO as host for all support requirements (not for Hub Manager)
- Lead, engage and develop local SBS employees and work in close cooperation with local HRM
- Support management development of talents and KPH’s
- Develop a professional, inspired and service oriented team
Operations:
- Manage total service delivery within country/hub
- Ensure customer SLA compliance on agreed KPI’s, quality and costs
- Implement and follow up appropriate corrective / improvement actions
Process Management:
- Review monthly performance reporting and follow up with Service Provider
- Prepare SBS performance reporting and monthly review and follow up with customer
- In dept performance / trend analysis and set-up of process improvement actions with involved parties
- Reviews and requests changes or new Service Levels as required
- Focuses on harmonization and further concentration of processes and transition to external service provider
- Problem resolution and follow up of escalations with Service Provider, own team or customer
Quality and Business Excellence:
- Ensure all operations are conducted within the SBSF global/regional/local Business Management System
- Apply the principles of Business Excellence
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| Job requirements: |
- Bachelor in business economics / accounting
- Expertise in Finance & Accounting, project management
- Knowledge of reporting, financial planning & analysis and accounting practices (GAAP/IFRS/SOx/PAP)
- SAP knowledge is must
- English fluently
- Excellent communication skills
- Open minded, change agent, goal oriented
- Team oriented, service behaviour
- Intercultural mindset
- Must have potential to grow to CFO level in 2 years.
- Min. 1-2 years experience in leading teams (will have 6 direct reports)
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